[From the Scene] Korean Air's new operations center highlights full commitment to safety


Korean Air has recently revealed its newly upgraded Operations and Customer Center, marking a significant shift in focus towards risk management in the wake of the Asiana Airlines merger and the introduction of new aircraft. President Woo Kee-hong emphasized the importance of real-time communication and safety in airline operations, highlighting the company's dedication to safe and organized air travel. The conference showcased various key facilities for safe operation, including the Operations and Customer Center, maintenance hangars, cabin training centers, and aviation medical centers. The Operations and Customer Center, equipped with the latest facilities, now employs 240 experts working in three shifts to manage approximately 400 flights daily. The center's large screen displays real-time Korean Air flights, while also monitoring global issues and ground operations at Gimpo and Incheon International airports around the clock. Furthermore, Korean Air's focus on safety is evident in its Aviation Safety Strategy Office, which manages all safety-related factors and has achieved notable success in improving safety performance. With the pending approval of the merger with Asiana Airlines, Korean Air is poised to become one of the world's top ten mega-carriers, serving 110 cities in 39 countries with its fleet of 161 aircraft.


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